AI at Scale: Lessons from Implementing GenAI for Smarter Knowledge Management & Service Desk Automation
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Join us for an insightful webinar where we delve into an internal case study of implementing a Generative AI (GenAI) platform within an enterprise organization. This session will explore how integrating a GenAI platform enhanced knowledge management and automated service desk operations, resulting in improved efficiency, faster issue resolution, and higher customer satisfaction.
Attendees will learn valuable lessons from the deployment process, including challenges faced, strategies for overcoming obstacles, and key factors contributing to the project's success.
Whether you are considering AI-driven solutions for your organization or seeking to optimize existing processes, this webinar will provide actionable insights to guide your journey.
This webinar is presented by Foundry for AI by Rackspace (FAIR).