Member Profile: Accent
Organization Name: Accent
Location: Columbus
Industry: Telecommunications
What We Do:
Accent is a national telecommunications company that specializes in Voice communications by delivering a customer first approach.
We’ve designed our offering to include Hosted VoIP phone service, SIP Trunking, Unified Communication as a Service (UCaaS), a Cloud Contact Center (CCaaS) platform, Real-time messaging and collaboration, Video Conferencing, API Integrations and Microsoft Teams Phone Integration.
We support various types of organizations businesses ranging from 5 to 5,000 employees. These companies include B2B, B2C, Non-Profits, Healthcare, Local and State Government departments. Our team of professionals consult and lead our clients through the complexities of telecommunications. We provide full level support long after the initial installation. What we have heard from most of our clients since 1991 is we “deliver what we promise”.
Accent helps businesses with:
Cloud Contact Center
Custom Reporting and Analytics
Unlimited Call Volumes
Phone Bill Expense Reduction
CRM & Database Integrations
Real-time Agent & Queue Management Tools
U.S. Based Customer Support
2022 highlights:
During 2022 we are accelerating our growth by focusing more on promoting the technical benefits of our offering that now includes Microsoft Teams integration. Over the past 8 years we have seen substantial growth in our offering. Our Channel Partners have seen the success we have delivered in Ohio and our goal for 2022 is to double our Channel Partners to amplify our Value. Our success in winning accounts away from the top three carriers has proven to be successful throughout Ohio.
For more information about Accent, please visit: www.accentvoice.com