Member Profile: MedPilot
Company Name: MedPilot
City: Cleveland
Industry: Healthcare and Financial Technology
What We Do:
MedPilot is a leading AI-driven patient financial engagement platform. Our engagement platform personalizes outreach based on a variety of patient characteristics, then uses machine learning to optimize communications between the health care provider and patient.
What’s a Trend You’re Seeing/Prediction for the Future:
Billions of dollars are wasted on confusing and expensive snail mail patient statements. We see a world in the near future where all healthcare communications and payments is primarily based online.
A Problem/Challenge We Are Working To Solve:
Healthcare providers and billing companies don't have an efficient way to communicate with their patients about administrative and financial matters, so they rely on mailing statements, time-consuming phone calls, and traditional collection agencies. To make matters worse, patients are confused by their bills, frustrated with the time it takes to talk to a live human being, and desperate for an easier way to understand and resolve their balances. MedPilot navigates patients through their healthcare experience. To date, we’ve helped over 1,000,000 patients and boast a 97% patient satisfaction score.
Company Slogan:
All-in-one patient engagement platform
Why is Ohio is a great place to do business?
The best decision we ever made was moving our company from New York to Ohio. We moved to Cleveland with five employees and have now grown close to 40. We knew we'd have access to the best talent we could find for a healthcare tech company and would be arms-length from the world's best healthcare companies, but we've also been blown away by the support from the investment community.